Practice Better is a leading all-in-one practice management software solution transforming how health & wellness professionals run their practices and support their clients. The company serves 15,000+ customers in over 70+ countries across the globe, and processes hundreds of millions annually in payments on behalf of customers. Over 65% of growth in our customer base comes from word of mouth and referrals, which is a testament to our strong brand and community. Practice Better has recorded a 300% compound annual growth rate in revenue since inception, and we are well-positioned for continuous growth in the years to come.
How We Work:
Practice Better operates remote-first, hybrid optional. We ensure each member of our team is equipped with the necessary tools to perform effectively within the comfort of their own space. However flexibility is important! So if you need to stretch your legs or whiteboard with your team, you can use our beautiful, private downtown Toronto office.
About The Position:
Job Title: Senior Product Designer
Location: Candidate must be located in Canada or the USA. Our office is located in Toronto, ON, Canada, but the role is remote/hybrid/flexible.
Reports to: Principal Designer
Location: Candidate must be located in Canada or the USA. Our office is located in Toronto, ON, Canada, but the role is remote/hybrid/flexible.
Reports to: Principal Designer
Position Overview:
We are looking for a talented, driven Senior Product Designer to join our growing Product Design team. In this role, you will help lead design efforts to create intuitive, engaging product experiences that delight our customers - and help make their lives easier and better. You will contribute and collaborate as part of a cross-functional team (with Engineering, Product, and Design representatives), to understand customer needs, help define design strategy, and bring beautiful, user-centric products to life.
We’re Counting On You To:
- Lead design of delightful user experiences by leveraging solid design thinking process - leading wireframe, design strategy, and decision-making for a large product.
- Advocate for UX best practices to enable data-driven, thoughtful design choices.
- Craft design solutions that solve user needs and achieve business goals.
- Facilitate discussions and brainstorming sessions on design alternatives based on user/business needs.
- Continuously learn about our users and our business goals to spark experiments.
- Collaborate with partners (Engineering, Product, and Design as well as project stakeholders) and share work early for feedback and insight.
- Deliver high-quality, complete designs ready for development (statefulness, interaction notes, prototyping, etc.).
- Improve and evolve design patterns and systems
Requirements:
- You have 5-8+ years of experience designing responsive digital products, ideally including HIPAA environments.
- Strong visual design skills and a desire to evolve accessible design systems
- High level of proficiency in Figma and Figjam, prototyping skills are a plus.
- Great design instincts and a passion for socializing your process and providing transparency to everything you do.
Who You Are:
- Constantly seek user feedback, synthesize insights, iterate on solutions
- Always open to embracing uncertainty, exploring options, and have a drive to pursue continuous learning.
- You excel at cross-functional collaboration and alignment at all levels
- Possess a distinct ability to balance user goals and business value in your design work
- Comfortable with both autonomous self-direction in addition to taking direction and working within systems
- Excellent communication skills (written, verbal, and presentation) for remote collaboration
- Continually look for ways to improve and maximize your impact as a designer
- You seek feedback throughout the product development lifecycle and know how to collect, manage, and balance opinions from various internal and external sources
You Will:
- Own: You will own an area of the product and be the design representative for all that zone’s rituals and meetings.
- Teach: You will teach others how best to work with you, and help others understand the benefit that design thinking can bring to all aspects of a product
- Learn: You are a lifelong learner who jumps at the opportunity to fine-tune your skills and are always on the lookout for new ones to acquire.
- Improve: You will improve through direct feedback and team rituals, and you are the type of person who checks in proactively with teammates and peers
Within:
- 1 month you will: Quickly ramp up on company knowledge while identifying and taking ownership of small UX improvements
- 3 months you will: Steer larger product updates and enhancements, begin to incorporate user research into your work and help optimize design processes
- 6 months you will: Fully onboarded and contributing to both design strategy and executing individual project work. Helping establish the long-term vision for product
- design and leading cross-product initiatives
Our Perks and Benefits:
- Unlimited Vacation: We believe you can be highly productive and still have plenty of time for life outside of work.
- Generous health benefits plan: Coverage starts from Day 1 and includes vision & dental.
- Choose your device: Are you team Windows or Apple? You shouldn’t have to compromise, especially if you work more efficiently on a specific operating system. When you join us, you get to pick!
- Home Office Allowance: $500/year to ensure your home office is set up for optimal comfort and productivity.
- Health & Wellness Allowance: $750/year to support your health & wellness related goals and hobbies.
- Learning & Development Allowance: $1000/year to explore a new skill, attend a conference, read some new books, etc.
- Fully Remote: Work from the comfort of your own home with the choice to access our downtown Toronto office for a change of scenery.
- Events & Free Lunches: We prioritize weekly team bonding and monthly company-wide social events with a lunch stipend. We pride ourselves on maintaining a culture where
Practice Better is a respectful, caring, and inclusive workplace. We are committed to accessibility, diversity, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process provided the applicant has met the requirements for the position. Applicants need to make their requirements known when contacted.Practice Better is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, color, religion, sex, national origins, age, sexual orientation, disability, or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.
Practice Better is a respectful, caring, and inclusive workplace. We are committed to accessibility, diversity, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the position. Applicants need to make their requirements known when contacted.
Practice Better is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, color, religion, sex, national origins, age, sexual orientation, disability, or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.
Practice Better is a respectful, caring, and inclusive workplace. We are committed to accessibility, diversity, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the position. Applicants need to make their requirements known when contacted.
Practice Better is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, color, religion, sex, national origins, age, sexual orientation, disability, or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.
