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Frequently Asked Questions

Getting Started

Glad you asked. You can read all about how we started and what we do right here.

We're so glad you asked. Sign up for the Career Contessa Newsletter so you never miss an article, free webinar announcement, course launch, interview, or giveaway. We'll never spam you and our weekly newsletter is always full of valuable content (plus a few pep talks) to make your career an integral part of your life.

Because we're like you, driven women who understand that career ambition doesn't always mean knowing exactly what direction you should take. Because we only provide expert-led advice that's truly actionable. Because you won't find any life coach vibes, corporate jargon, or fluffy content here. Because we're committed to creating a career resource for women that actually works. Because we were tired of pretending we didn't care about our careers simply because career advice wasn't "cool." We know what matters, and so do you.

Weekly. Check in often and you'll be the first to know about new job postings as they're added. Sign up for the jobs email.

Fill out this Post a Job Opportunity form and someone from the Career Contessa team will be in touch to confirm details. Job postings are $100 for a 30-day posting.

Career Contessa webinars are live online events. The format of these live events vary from curated panel discussions, Q&As with inspiring women, and guided presentations. Many of the co-hosts are Career Contessa coaches, too!

Yes! Access to upcoming live webinars and the replays of past webinars are all free. To gain access click "watch now" on any webinar and then register to watch. We host our webinars on a platform called Crowdcast and it's best to access events using Chrome browser, too. Any resources shared during the live webinar can be found in the "chat" box in the webinar. You might need to scroll up or down in that chat box to grab links, etc.

When you register for a webinar, you'll be reminded to show up to the live event and you'll be sent a post-webinar email that includes a round-up of any resources, links, worksheets, special offers, etc. shared during the live webinar. It's an easy way for us to send you the information you want before, during, and after the webinar.

Watching the replay is a great option if that's what works best for your schedule, however, during the live webinar you have the opportunity to engage with the Career Contessa community and the webinar hosts directly in the live chat, through the Q&A portion of the webinar, and more. Personalized career webinars? Priceless.

We always love to hear from the Career Contessa community! Send us your webinar requests at info@careercontessa.com.

All of our courses are online and can be accessed anytime and on your schedule. You will get an email after you enroll or you can login at https://careercontessa.teachable.com/ to access your course purchase at any time.

The length of each course varies from 1-3 hours.

You can enroll in a course at any time. Simply click on the individual course sales page and at the top you’ll see an “enroll” button to start the purchase process.

This really depends on your career goals, however, all of our courses are designed to teach you in-demand skills, so you can’t go wrong with any course enrollment. If you are looking for more advice, you can email us at education@careercontessa.com with any questions.

The courses are taught by Career Contessa team members, career coaches, and include expertise from a variety of industry professionals.

Yes! We recommend asking your company their preferred way to cover the investment in your course. They may want to pay for it when you’re enrolling or offer to reimburse you after your purchase with a receipt. After you enroll in a course, you will be sent a receipt for your purchase that you can send to your company.

All of our courses are online.

Yes! You will need to enroll in each course individually.

All courses are broken up into short video lessons that include your instructor on-screen, helpful graphics, and illustrations followed by guided assignments in the corresponding workbook. You can watch the lesson and work on the assignments at your own pace.

There are multiple payment options including credit card and online payment software like PayPal.

The prices vary based on what’s included in the course. We like to think of these in the following ways: Mini—about 3 lessons total and a workbook Signature— 4-5 video lessons, a workbook, and added bonus material and expertise Super— everything included in the Signature course including proprietary templates, case studies, and tools. We make sure all of our courses are affordable with no course exceeding $200.

Yes. If you are tax exempt and want the taxes removed, you will need to purchase the course first and then send your information to Tax@teachable.com to have them reimburse you.

No. We price the courses to reflect their value.

Yes. Login to your course account via https://careercontessa.teachable.com/ and find your purchases. That’s where you can find your receipt.

English.

Yes. Each video has its own button to turn on captions. You can toggle this button to “on” at any time.

The entire course + workbook. You have lifetime access to the course videos and downloadable workbook.

The course workbook is always included in your “Welcome” video lesson. It will be titled under “How to Prepare for This Course + Workbook.” You will see a zip folder you can download.

You can ask questions within the course lessons or email us at education@careercontessa.com.

Yes. You will just put their name and email in the checkout information for the course.

Great! Email us at education@careercontessa.com to let us know.

You have 30 days from your purchase date to get a full refund.

Let us know by emailing us at education@careercontessa.com

Our career coaching service offers affordable one-on-one career advice sessions with experienced and fully-vetted career experts. Our coaches are here to coach—not do the work for you. That’s why we won’t rewrite your resume or put “pen to paper” for you. Instead, we will guide you, listen, and teach you how to make progress with your career goals.

We know your career is very personal, and that's exactly why our coaching sessions are completely personalized. Your coach will use your resume (if you have it), LinkedIn profile (if you have it), and any notes you provide in your session request form to create a tailored agenda for your session.

Rather than offering standardized services like "resume review," we offer 50-minute sessions that are customized to your needs. All of our coaches are qualified to talk about a range of topics related to job search, finding your career fit, and growing your career within your current role. This flexibility provides our customers with much more value for their session rates. You'll get the help you need without any "Yeah, yeah, I knew that" moments or dreaded career advice jargon.

No. Our coaches are not resume writers and if you’re looking for a resume service, we recommend our course The 24-Hour Resume Makeover.

Start by determining which coach most closely matches your career goals and your priorities right now. Use the filters to find coaches within each expertise.

After you've determined the coach you want to work with, click "Book Now" on their profile page. You'll fill out some background information, select the number of sessions you want, and fill out your payment information. After you book, your coach will be in touch via email shortly to schedule the date, time, and communication method of your session.

We've been there. Maybe you're unhappy in your current job, but you're not sure whether it's time to start applying elsewhere or change up what you're doing day-to-day to proactively push for a promotion. Or maybe you're ready for the next step, but you're not sure if that's launching your own business or accepting a job offer to join the leadership team of another company. Gray zones, right? Our mentors have you covered because they will tailor your session directly to your needs. Pick the mentor you relate to the most and share this information in your session request form.

If it's your first time trying the service or you're working with a new coach, we recommend starting with one session. After your first session, your coach might suggest that you could benefit from additional sessions based on your goals, but again, that's completely up to you.

Results will vary between individuals. With that said, you should set clear learning goals with your coach and expect to see concrete progress toward them as time goes on. Depending on your learning goals, you might want to work with your coach more than once.

Before you talk with your coach, make sure you have a couple learning goals in mind. Write down one to three career challenges or objectives that you want specific feedback and guidance on. An example of a learning goal could be "get specific feedback on my resume" or "fine tune my personal elevator pitch" or "discuss avenues to make a career change."

Every coach is vetted by Career Contessa so you can't go wrong with whichever coach you choose. However, it's always a great idea to pick the coach whose background or experience most closely aligns with what you're currently doing or what you want to be doing. Simply filter coaches by expertise, cost, or industry at the top of the Browse Coaches section. Next, review the coach’s profiles to select the one you're most comfortable with.

Each coach is hand-selected by Career Contessa and vetted for expertise, training or one-on-one time spent coaching, and their ability to teach. We look for successful professionals who've got it figured out—they are each subject matter and industry experts, career coaches, and/or recruiting and HR professionals who get what you're going through. They're the kind of women who can give you honest, actionable advice because they've already been there, done that. Most importantly, we look for coaches who are passionate about the benefits of good advice and are committed to providing a valuable experience every time.

We all know that we're more likely to follow through with an appointment when we're already financially committed. We ask that you pay for the session first so you and the coach know that both parties are serious and committed to the appointment. If you want to cancel at any time after your booking, you can ask your coach to refund you the full amount.

The coaches set their own rates based on their experience, i.e. number of years working one-on-one with clients, subject-matter expertise, and professional training.

Coaches have 48 hours to email you and start scheduling your session, but we’re human and sometimes we miss the session request! Email info@careercontessa.com to get in touch with your coach.

Refunds are processed each week and take about 7-10 business days to appear on your account.

Email info@careercontessa.com with your resume and a brief explanation of why you want to join our career coaching service! We review applications on a rolling basis.

We're always open to pitches, especially if you can offer a unique perspective that fits our real talk approach to careers. Send us 2-3 pitches via editorial@careercontessa.com along with examples of your past work. Because of the volume of submissions, we don't reply to everyone, but we promise that if you send it, we'll take a serious look.

Yep, occasionally we do. We especially love partnering with like-minded women who are writing on topics that would interest our audience. Email us at editorial@careercontessa.com to get the conversation started.

We have a few options for sponsored partnerships, and we love to discuss custom projects with brands that we can get behind and think our audience would like. Contact us at editorial@careercontessa.com to hear more.

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