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An Interview With Tiffany Kirklin, Application Developer for IBM

Landing a great job fresh out of college is every graduate's goal, but it takes more than hopeful thinking—just ask Tiffany Kirklin. The 23-year-old Application Developer for IBM put her college years to good use, including internship and leadership positions, double majoring in Informatics and Health and even removing herself from distracting social media sites to be more productive. The work paid off. After a grueling three-round interview process with IBM, she landed the job!

From transitioning from campus life to a 40-hour work week (no more midday Netflix binges!) to being seen as inexperienced by older coworkers, Tiffany has faced challenges in her new role. Still, being the youngest also has its perks, with plenty of available mentors and countless opportunities to learn and grow. Another perk exclusive to Tiffany’s role is travel, and lots of it. On an average work day, she visits clients anywhere in the U.S. and is airborne for up to six hours!

While the past twelve months have been a whirlwind career change for this Contessa, Tiffany recognizes the value of having a life outside of work, counting bike rides and time with family and friends as a crucial counterpoint to her weeks of constant travel. With a growing blog and an expanding professional network, Tiffany is letting opportunities present themselves, leaving the next chapter unwritten for now (but we’re confident we want to read it when she gets there).

Her Starting Point

You earned your degree in Informatics and Healthcare in 2014. What does that degree entail? How has it helped you in your position today?

Informatics is similar to Information Systems and includes various courses ranging from Computer Science and Programming Languages to Project Management.  It's the bridge between technology and business.

Informatics is the best of both worlds. It is a very broad major and shaped me into the professional I am today. I can program language code, design the HTML on the backend of my blog, and also engage in business meetings at work because of my educational background. 

What internships or other experience did you gain during college? How do you think this helped you get to your current position? 

My first job in college was as a group exercise instructor, where I was promoted to Program Assistant. In this position, I trained and supervised the group exercise instructors, which allowed me to gain confidence and leadership skills. 

My internship was as an Information Analyst Intern at Acadiana Computer Systems, a local medical business solutions company. It was my first introduction to the IT/business world and I fell in love with the atmosphere. I learned how to conduct meetings, analyze client information to create deliverables and how to present myself professionally. 

You current role at IBM was actually your first job post-college. Can you walk us through what the hiring and recruitment process was like? Why did you choose IBM for your first company?

I applied to a ton of jobs relevant to my skill set and degree. Once I received the invite from IBM, I was put through three interview settings. 1) Basic Interview Questions – “Meet & Greet” 2) Technical Questions 3) Face-to-Face – “Behavioral/Teamwork”. The process went smoothly and the recruiters helped me through the transition so I was informed in each step.

I chose IBM because it's a great company to jumpstart my career. Being given the opportunity to explore and travel to new places for the first time is a once in a lifetime chance. 

What was the most difficult part of the transition from college to a career? How did you overcome it?

The most difficult part of the transition was the 9-to-5 work schedule. In college I was accustomed to going to class for maybe three hours a day and then going home to complete homework and projects. I quickly had to adjust to working 8-10 hour days while at the client’s site, often in a different state. 

I overcame the transition by adjusting to the work schedule and taking every opportunity to learn. I’ve learned so much in 12 months from being attentive and open to learning additional technical skills.

An Interview With Tiffany Kirklin, Application Developer for IBM- Her Starting Point

Her Big Break

What’s an average day like at IBM? What’s the company culture like?

An average day at IBM begins by traveling to the client site, which can be anywhere in the U.S. My travel day is usually four to six hours flight time. I fly out to the client’s site Monday-Thursday and work with other consultants to implement business software into the company’s system.  

IBM's culture is innovative and diverse.  My center in Louisiana is filled with college graduates, and we are placed onto projects that stimulate our learning experience.  It’s also rewarding to work with many consultants of different backgrounds and cultures. 

Tell us a little bit about your role. What is the ultimate goal for your job as a security specialist? Could you give us a short and sweet breakdown of your job description?

My ultimate goal as a security specialist is to implement business software across all client systems. I’m focused on ensuring that client's employees are able to access and authorize necessary job duties to complete day-to-day tasks.

A short description of my job would be “problem solver.”  I’m the person to contact when users are locked out of the logon screen. I also play a role on the business side when it comes to deciding what authorization users should receive.

You’re one of the youngest in the office. What pros and cons come with that?

Pros: Most of the seasoned professionals are willing to teach me the ropes of IBM. I have an understanding of the project methodologies and life cycles, which is a big help when sitting in meetings for the client.

Cons:  Being that I am only 23 and I graduated college a year ago, I am immediately looked at as inexperienced by many people. But I am a quick learner and take each opportunity to grow into a better person. Whether I’m given a compliment about my skill set or underrated in a certain situation, I take it all in and it makes me so much more humble. I am now quicker to listen than to speak. 

The world of business and information technology is constantly changing. How do you keep up with evolving protocol, and stay on top of your role at IBM? 

I stay connected on LinkedIn, Business Insider, or Google News. For my role, I have to be aware of changes in business and software products. I need to know if the stocks are changing and the partnerships that companies are making.  It all plays a role when getting placed onto a project in different sectors of the industry and helps engage with other consultants

An Interview With Tiffany Kirklin, Application Developer for IBM- Her Big Break

Her Perspective

Who have been some mentors—in or out of the workplace—who have helped you grow professionally and offered some guidance in difficult situations?

I didn’t understand the importance of mentors until I started my career as a consultant. In all aspects of life it is important to have a mentor in your career, education, or relationships. I met my first official mentor on my second project; she’s a seasoned professional and has many years of consulting under her belt. She is where I would like to eventually be in my career and helps advise me of the necessary steps to get there. When I face difficult situations in the workplace, she provides a different perspective, gives advice or lets me know if I’m simply overreacting (I tended to do that a lot when I first began consulting). 

Outside of the workplace I really look up to my older siblings for advice on life and relationships. They are married and have successful careers, and help steer me into the right direction or away from bad decisions. 

As I am mentored by others, it is vital for me to also pour knowledge into someone else. I have a mentee that is on a similar college degree path as I was just a year ago in undergrad. 

Besides work, what are some of your passions and hobbies? How do you maintain a life balance that works for you?

I am very passionate about my blog, MoreThanJustAPrettyFace. It’s a stress reliever for me. I have big dreams for the direction I would like to take my blog but great things take time. I use my blog as an outlet and to demonstrate to others that you can turn your dreams into a reality. 

My newest hobby is bike riding. I love just having that “me time” after months of travel. Nature is a refresher for when my mind gets cloudy or I just need a second to myself without technology.  

Work/life balance is one of the most important things to me while consulting. After a long week of traveling to a different state I love to come home to my friends and family just to spend quality time with them. Even if it is for an hour, that single hour means the world to me. 

What would you say has been the most rewarding experience of your career thus far? What about mistakes or career hurdles?

The most rewarding experience thus far would have to be the confidence I’ve gained. Before consulting I was very timid and really disliked public speaking. I can now stand in a room of executives and speak up about the ideas I have or begin a conversation in the airport with a complete stranger.

The mistakes I’ve made were due to being new to consulting. I’ve learned to overcome those mistakes by being prepared before the workday begins and also confronting others before a situation escalates.

And finally, what do you wake up looking forward to? What’s next for your career?

 I look forward to networking with others in and outside of my career field. I’ve met so many professionals in just 12 months, which has opened my mind to so much in life. 

The next move for my career is unwritten. I would love to become a freelance blogger and a social media strategist. For now I am enjoying life and allowing for opportunities to present themselves. 


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