Product Manager, Analytics & Integrations

Echo360
Reston, VA | Full-Time | Mid-Level
Help Instructors around the world ensure their Students are achieving greater outcomes. The Product Manager for Analytics and Integrations will oversee the support and evolution of our analytics dashboards and services, as well as integrations with third party learning tools such as Learning Management Systems. Echo360 helps track Student engagement before, during, and after class, and provides relevant data to Instructors in a manner that is actionable and easy to understand. As our offering continues to evolve, we need to ensure our users aren’t overwhelmed with data and we continue to provide access and reports that are actionable and useful.  

The Product Manager role is both strategic and tactical, with the opportunity and autonomy to drive the market analysis, roadmap, execution, and sales support for Echo360’s LMS integrations and analytics products. Within our agile development process, you will be defining and prioritizing requirements, defining the product vision, owning the user experience, understanding the market and competitors, and collaborating closely with the product management and engineering teams across the full product lifecycle. The Product Manager role requires experience with the Agile development cycle, user story and use case development, and an ability to work seamlessly with customers and prospects to define, and prioritize solution requirements; work in tandem with development to field solutions that meet these requirements; and collaborate with marketing, sales, and support to ensure a positive rollout of these solutions to end users within Echo360 customers. 
Location: Preferably, the Product Manager will be located in either the Reston, VA office or the Atlanta, GA office, but we are open to considering remote candidates (East Coast preferred).  

Responsibilities                                  

  • Gain a deep understanding of customer experience, identify and fill solution gaps, and generate new product ideas that grow market share, improve customer experience, and drive customer and revenue growth
  • Know intimately the markets Echo360 serves and the competitive offerings that matter the most
  • Drive the product strategy and roadmap related to Echo360’s LMS integrations and analytics across multiple workflows 
  • Translate product strategy into detailed requirements and ensure clear communication and coordination of requirements to the business and development teams 
  • Coordinate with customer success, sales, marketing and product teams to provide consistency and deep analytic understanding of Echo360’s data solutions
  • Participate in all relevant agile ceremonies
  • Lead within the company with minimal supervision
  • Demonstrate your mastery of product management techniques and best practices
  • Be a servant-leader within the company, cross-training and supporting colleagues 

About You 

  • Bachelor's Degree or equivalent experience
  • 3+ years Product Manager experience with demonstrated success defining and launching user facing products 
  • 2+ years agile development experience with demonstrated experience in epic, story and use case creation, CSPO or CSM certification a plus
  • Self-sufficient and a self-starter, able to build just enough structure and process to keep things moving in the right direction 
  • Strong written and oral communication skills
  • Careful and flexible thought on prioritization, tradeoffs, and the user experience 
  • Must be comfortable with a small amount of travel (approximately 20%)
  • Experience with SaaS solutions is a plus
  • Experience within the higher education/education technology market is a plus 
Echo360 helps higher education, companies and professional associations improve student success by driving deeper engagement with classroom and event content. Echo360 combines the industry-leading video platform with engagement tools, assessment and analytics to generate improved learning outcomes during class sessions and provide students 24/7 access to classroom discussion, presentation materials, and the recorded lecture itself. Our employees take pride in their consistent application of innovation and best practices and their ongoing dedication to the highest standards of software quality.  

Echo360 is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We encourage all qualified and motivated individuals to apply.